ShiftLynk Terms of Use Agreement Effective: July 19, 2026

1. Acceptance of Terms

By accessing or using the ShiftLynk platform ("Service"), you ("User" or "Property") agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, you may not access or use the Service. These Terms constitute a legally binding agreement between you and ShiftLynk.

If you are accepting these Terms on behalf of a business or organization, you represent and warrant that you have the authority to bind that entity to these Terms.

2. Description of Service

ShiftLynk is a cloud-based shift management and operations platform designed for hospitality and shift-driven teams. The Service includes, but is not limited to, the following modules:

ShiftLynk reserves the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice to active subscribers.

3. Free Trial Period

Your first 30 days of access are provided at no charge. The free trial begins on the date your property account is activated. No payment information is required to begin the trial. At the conclusion of the trial period, continued access requires a paid subscription as described in Section 4.

ShiftLynk reserves the right to modify the duration of the free trial for new accounts at any time. Trial terms applicable to your account are those in effect at the time of your account activation.

4. Subscription and Fees

Following the free trial period, access to ShiftLynk requires a paid subscription. Subscription pricing is currently being finalized and will be communicated to you no less than 30 days before any charges are applied to your account.

You will have the opportunity to accept the subscription pricing or cancel your account prior to any charge being made. ShiftLynk will never charge your payment method without your explicit prior authorization.

Fees, billing cycles, and available payment methods will be published and agreed to separately at the time subscription pricing is established. All fees are listed in U.S. dollars unless otherwise stated.

5. User Accounts and Responsibilities

To use the Service, you must create an account. You are responsible for:

You may not share login credentials between individuals. Each authorized user at your property should have their own account credentials.

6. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

7. Data and Privacy

ShiftLynk collects and processes data necessary to provide the Service, including property information, staff usernames, operational records, and usage data. We do not sell your data to third parties.

Data entered into the Service (including inventory records, transaction logs, and staff communications) is owned by your property and accessible to your authorized account users. ShiftLynk may access your data only as necessary to provide technical support, maintain the Service, or as required by law.

You are responsible for ensuring that any personal data you enter into the Service is handled in compliance with applicable privacy laws, including but not limited to applicable state consumer privacy laws.

8. Intellectual Property

The ShiftLynk platform, including its design, code, logos, module names, and all associated intellectual property, is owned by ShiftLynk and protected by applicable copyright, trademark, and other intellectual property laws.

These Terms do not grant you any right, title, or interest in or to the Service beyond the limited license to use the Service as described herein. All rights not expressly granted are reserved by ShiftLynk.

9. Disclaimers

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

ShiftLynk does not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components. You use the Service at your own risk.

10. Limitation of Liability

To the fullest extent permitted by applicable law, ShiftLynk shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, or business opportunities — arising out of or in connection with your use of the Service, even if ShiftLynk has been advised of the possibility of such damages.

ShiftLynk's total cumulative liability to you for any claims arising from or relating to the Service shall not exceed the total fees paid by you to ShiftLynk in the three months preceding the claim, or $100, whichever is greater.

11. Termination

You may terminate your account at any time by contacting ShiftLynk. ShiftLynk may suspend or terminate your access to the Service at any time for violation of these Terms, non-payment, or any other reason with reasonable notice.

Upon termination, your right to access the Service ceases immediately. ShiftLynk will retain your data for a period of 30 days following termination, after which it may be permanently deleted. You may request an export of your data prior to termination.

12. Modifications to These Terms

ShiftLynk reserves the right to update these Terms at any time. We will provide notice of material changes by email or by posting a notice within the Service. Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of the changes.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in California.

14. Contact Information

If you have any questions about these Terms or the Service, please contact ShiftLynk through the access request form at shiftlynk.net.

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