No app download. No IT setup. Open a browser on any phone, tablet, or desktop and everything is right there.
🏠
Welcoming Team Dashboard
Every shift opens on a property-specific page with current events, VIP alerts, team-wide announcements, and outstanding service reviews — so staff arrive at their post already informed.
Manager-editable inline
⭐
Guest Review Spotlight
Exceptional service reviews display prominently — celebrating team members by name, reinforcing the standard of excellence, and building the morale that drives consistent guest satisfaction.
Positive reinforcement
✅
Interactive Shift Checklists
TaskLynk replaces paper checklists entirely. AM, MID, PM, and NA shifts each have their own board — with role-based task creation restricted to Admins and Managers.
4 shift types supported
📖
SOPs Alongside Every Task
The slide-out Help Panel puts rich HTML instructions, uploaded PDFs, and external reference links one click away from any task — reducing training time and eliminating guesswork on the floor.
PDF + HTML + links
🔔
Guest Reminder Button
Agents create one-time reminders instantly — towel delivery, maintenance visits, special arrivals, follow-ups with in-house guests — complete with titles, descriptions, and due times. All logged to shift history.
Never miss a commitment
📊
Shift Reports — Print & Save PDF
Generate polished, print-ready reports summarizing all shift activity — tasks, completion times, notes, variance, and Shift Status data. Choose what to include with Tasks, SS Open, and SS Close checkboxes before opening the report. A variance threshold filter (Admin/Manager) appends Early and Past Due sections showing which tasks were off-schedule and by how much.
Variance threshold filter
🕐
Recurring Task Time Windows
Assign a Start Time, interval, and End Time to any recurring task. The card appears when the window opens and disappears automatically when it closes — giving staff a clean board at shift's end with no manual cleanup.
Auto start & stop
📋
Shift Status — Open & Close Reporting
Every shift has separate Shift Status — Open and Shift Status — Close count submissions. The blue SS Open and green SS Close buttons open labeled panels so there's never any confusion. The Shift Status Dashboard shows both records side-by-side for every shift.
Per-shift SS Open + SS Close
🚪
RoomsLynk — Live Room Status Board
Track every room's housekeeping status in real time — Clean, Dirty, Occupied, or flagged. Pet accommodations, guest special requests, and per-room notes are logged directly to the room record so nothing slips through a shift handoff. Fully property-scoped and visible across all four shifts.
Pet & request tracking
✏️
Inline Task Editing
Managers and Admins can edit any task directly from the Tasks column — name, description, help link, task type, and recurring schedule — without leaving the shift board. Changes take effect immediately.
Admin & Manager only
📋
PasteLynk — Customizable Check-In Scripts
PasteLynk gives front desk associates instant access to property-specific check-in language. Select add-ons, choose the right copy for the folio type, and paste a perfectly formatted note in seconds. Admins and Managers can edit, delete, or add items directly on the page — changes persist per-property in the browser.
Admin-customizable content
📝
Task Notes — Always Editable
Attach notes to any task from either column — Tasks or Complete. Notes carry forward when a task is completed without duplicating. An unsaved-changes warning prevents accidental data loss when closing the note box mid-edit.
No duplication. No lost notes.
⏱️
Inline Task Creation Between Tasks
The task board now shows the available time between consecutive tasks — and a single click opens Create Task pre-filled for that gap. See idle windows instantly and fill them without leaving the board. Tasks insert directly into the correct due-time position.
Gap-aware scheduling
🏷️
Task Type Badges — Always Visible
Every task now shows a color-coded type badge alongside its due time: Daily, One Time, Reminder, or Recurring. Staff see exactly what kind of task they are handling — no guessing, no Details panel required. Badges are consistent across all board columns including completed and returned tasks.
4 badge types
🔔
Auto-Alert Tasks for Content Changes
When a manager updates the Welcome page or posts to InfoLynk, the active shift board automatically receives a notification task. No update goes unread — the board surfaces the alert the moment it matters, scoped to the active property so other locations see nothing.
Welcome & InfoLynk alerts
🔗
Sequential Ordering — Built-In Procedure Safety
Because completed tasks move to the Completed column the moment they are done, the active Tasks column is always a clean, ordered list of what still needs to happen. Tasks are sorted by due time, so any step that must occur before a critical procedure — like printing a down-time report before running Night Audit — naturally sits above it on the board. Staff work top to bottom with confidence, and nothing that should have come first gets buried or overlooked.
A future update will introduce formal task dependencies — allowing a task to be linked to one or more prerequisites, with a live warning triggered if those steps haven't been completed first. It's the kind of built-in procedural enforcement that a paper checklist simply cannot provide.
Paper lists can't do this
