1. Acceptance of Terms

By accessing or using the ShiftLynk platform ("Service"), you agree to be bound by these Terms of Use. If you do not agree, you may not use the Service. These Terms constitute a legally binding agreement between you and ShiftLynk.

2. Description of Service

ShiftLynk is a cloud-based shift management and operations platform for hospitality and shift-driven teams, including modules for task tracking, messaging, room management, and pantry inventory.

3. Free Trial Period

ShiftLynk reserves the right to modify trial duration for new accounts. Trial terms applicable to your account are those in effect at the time of activation.

4. Subscription and Fees

Following the free trial, access requires a paid subscription. Pricing is currently being finalized and will be communicated no less than 30 days before any charges are applied. You will have the opportunity to accept pricing or cancel before any charge is made. ShiftLynk will never charge you without explicit prior authorization.

5. User Accounts and Responsibilities

You are responsible for maintaining the confidentiality of your credentials, all activity under your account, ensuring all users at your property comply with these Terms, and notifying ShiftLynk immediately of any unauthorized access. Login credentials may not be shared between individuals.

6. Acceptable Use

You agree to use the Service only for lawful purposes. You may not use the Service to violate any laws, transmit harmful content, attempt unauthorized access, interfere with the Service, or reverse engineer any component of the platform.

7. Data and Privacy

ShiftLynk collects data necessary to provide the Service. We do not sell your data. Data entered into the Service is owned by your property. ShiftLynk may access your data only to provide support, maintain the Service, or as required by law.

8. Intellectual Property

The ShiftLynk platform, design, code, logos, and module names are owned by ShiftLynk and protected by applicable intellectual property laws. These Terms grant no ownership rights beyond a limited license to use the Service.

9. Disclaimers

The Service is provided "AS IS" without warranties of any kind, including merchantability or fitness for a particular purpose. ShiftLynk does not warrant uninterrupted or error-free operation. You use the Service at your own risk.

10. Limitation of Liability

ShiftLynk shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service. Total liability shall not exceed fees paid in the three months preceding any claim, or $100, whichever is greater.

11. Termination

You may terminate your account at any time. ShiftLynk may suspend or terminate access for violation of these Terms or non-payment with reasonable notice. Data is retained for 30 days post-termination, after which it may be permanently deleted.

12. Modifications to Terms

ShiftLynk may update these Terms at any time with notice provided via email or within the Service. Continued use after the effective date of changes constitutes acceptance.

13. Governing Law

These Terms are governed by the laws of the State of California. Disputes shall be subject to the exclusive jurisdiction of California courts.

14. Contact

Questions about these Terms may be directed to ShiftLynk through the access request form at shiftlynk.net.

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